As professionals, we meet many moms and dads. We interact with their children and help them develop and acquire the skills necessary for life. We offer our insights, and make suggestions. As professionals, we care deeply about the children we treat, but at the end of the day we must move on. We go home to our own families and friends and live our lives.

As parents, we meet many professionals. They interact with our children, and together we try to help them develop and improve our children’s skills. We listen to their insights and suggestions. As parents, we care the most deeply about our children and agonize over their pain. Our fear is the most overwhelming when we are confronted with a new or uncertain diagnosis. We do not move on as readily at the end of the day. We micro-analyze the words offered by the professionals who work with our children. Most of us worry. We wake up in the middle of the night to check on our children. Some of us feel guilt.

Professionals, remember to speak to parents with care. If you are not a doctor, never diagnose. Be honest, but always show empathy. Offer hope. Remember, a parent’s pain does not go away at the end of the day.